Booking information
Catalogue details help you choose an experience. Availability, final prices, departure arrangements, passenger requirements and applicable cancellation terms must be agreed for your booking. Unpriced or operationally incomplete orders request a quotation and do not take payment.
The cart recalculates prices, promotions, taxes, fees and any deposit on the server. USD orders with confirmed pricing and configured fulfillment may offer PayPal checkout. Manual bank transfer is available in USD or JMD when a matching receiving account is configured. Mixed-currency carts need an approved current conversion rate; otherwise the team provides a quotation. Bank transfers remain pending until staff verify the funds in the bank account. Card details are entered only through the payment provider.
Availability holds last for a limited time. Successful payments confirm the configured order resources; final operating details remain subject to the agreed arrangements. If a deposit is agreed, the remaining balance is shown in your customer dashboard.
If a service cannot be fulfilled as agreed, the team will discuss an appropriate replacement, cancellation or refund. Proposed substitutions are recorded for your approval. No additional charge or more expensive substitution is silently applied. Applicable cancellation and refund conditions must be agreed with Buoyant before confirmation.
For seafood, confirm stock, final weight, preparation, pickup or delivery and handling arrangements. Weather, safety, passenger needs and rental requirements are confirmed for each applicable service.